Warranty Information

TRIPODS & MOUNTS :

Replacement/Refund Policy - up to 30 days after delivery

Our Quality Assurance Department thoroughly tests every product at time of purchase, to be sure it is as perfect as possible, and we take great pride in delivering products that are the best value on the market. However, if you are not satisfied with your purchase for any reason, for up to 30 days after delivery, you have two options:

1. We will replace a product, but the cost of delivery is paid by the buyer

2.  We will refund the full purchase price of the product (no refund for shipping), if it is returned to us in new condition. You must first contact to Diamix.co.ua  is the dealer TM Astrodevices.net  and its products isParallelogram standardParallelogram standard II, to obtain a Return Authorization Number. Returns will not be accepted without a Return Authorization Number.

Full Warranty - Parallelogram Standard IIup to 5 years after purchase date

Out-of-Warranty Repair -

For products that are no longer under warranty, or that Parallelogram Standard II determines to be damaged due to accident or misuse, see the Out-of-Warranty Repair process.

Warranty Repair Procedure-

  • Carefully package the binocular to protect it during shipping.
  • Enclose a copy of the Sales Receipt in the box.
  • Enclose a note explaining the problem for our repair department. Include your name, shipping address, phone number and/or email address.

Shipping Address for Warranty Repair:

Valeriy Bortnikov

Cherkasy

Ukraine

18000

 

ACCESORIES :

Replacement/Refund Policy - up to 30 days after delivery

Our Quality Assurance Department thoroughly tests every binocular at time of purchase, to be sure it is as perfect as possible, and we take great pride in delivering products that are the best value on the market. However, if you are not satisfied with your purchase for any reason, for up to 30 days after delivery, you have two options:

1. We will replace a product, but the cost of delivery is paid by the buyer

2.  We will refund the full purchase price of the product (no refund for shipping), if it is returned to us in new condition. You must first contact to http://www.eqdrive.com.ua  is the dealer TM ® Astrodevices.net  and its products is: (EQdrive STANDARDEQDrive Standard 2, EQDrive GlobalTrackFocus Drive) to obtain a Return Authorization Number. Returns will not be accepted without a Return Authorization Number.

Full Warranty -EQdrive STANDARDEQDrive Standard 2, Focus Driveup to 1 years after purchase date

Out-of-Warranty Repair -

For products that are no longer under warranty, or that EQdrive STANDARDEQDrive Standard 2, Focus Drive, EQDrive GlobalTrack determines to be damaged due to accident or misuse, see the Out-of-Warranty Repair process.

Warranty Repair Procedure-

  • Carefully package the binocular to protect it during shipping.
  • Enclose a copy of the Sales Receipt in the box.
  • Enclose a note explaining the problem for our repair department. Include your name, shipping address, phone number and/or email address.

  • Shipping Address for Warranty Repair:

  • Korobov Viktor

  • Kirovograd

  • Ukraine

    25000