- Carefully package the product to protect it during shipping.
- Enclose a note explaining the problem for our repair department. Include your name, shipping address, phone number and/or email address.
- Enclose payment for return shipping (see chart below). Payment can be made by check, money order, or credit card. If paying by credit card, please include credit card number, name on card, billing address for card (if different from shipping address). Payment can also be made online via Paypal.
- If estimate is required before doing work, please let us know.
- Hourly shop rates as published below will apply. Most repairs can be accomplished with one hour of shop labor.
- If replacement parts are required, we will contact you with cost before proceding with repair.
- Return shipping will be charged based on rates shown below.
Return Shipping Rates:
|Accesories||binoculars||Tripods & mounts|